HELP CENTER
Frequently Asked Questions
Everything you need to know about working with Adequate Funding. Can't find your answer? Call us at 844-220-0066.
What does Adequate Funding do? We help businesses accept credit, debit, and electronic payments securely and efficiently. We provide reliable payment terminals and Point-of-Sale (POS) systems, and we make sure you clearly understand how your pricing works — no confusion, no surprises.
Whom do you work with? We primarily serve small businesses across all 50 states, including restaurants, food trucks, markets, retail shops, barbershops, salons, and service-based businesses.
How are you different from a large processing company? We’re an Arizona-based team — not a call center. Our clients work directly with us for setup, support, and ongoing service. Most of our business comes from referrals, which means we focus on long-term relationships, not one-time signups.
How are you different from a large processing company? We’re an Arizona-based team — not a call center. Our clients work directly with us for setup, support, and ongoing service. Most of our business comes from referrals, which means we focus on long-term relationships, not one-time signups.
Will I have a direct contact for support? Yes. You’ll have a dedicated contact on our team — with a direct phone number you can call or text whenever you need assistance.
Do you speak Spanish? Yes. Hablamos español y podemos explicarle todo con claridad y paciencia.
Do I have to sign a long-term contract? No. We do not require long-term contracts.
What fees should I expect? Your costs depend on how you accept payments (in-store, mobile, or online) and your business type. We can review your current processing statement and explain your fees in plain language so you know exactly what you’re paying.
Can you review my current processing statement? Yes. We’ll walk through your statement with you, explain each fee, and identify areas where you may be paying more than necessary.
How long does setup take? Once we receive the required information, most accounts are approved quickly. We guide you through every step and, when needed, provide in-person installation, testing, and team training to ensure you’re fully comfortable with your system.
Do you support in-person, mobile, and online payments? Yes. We offer in-store terminals, wireless/mobile devices, and select online payment solutions based on your business needs.
How do I get started? Call or text us to begin. We’ll ask a few quick questions about your business and walk you through your options.